It is annoying if you have a complaint about the service as you have experienced it.
Nevertheless, we kindly ask you to give your complaint via e-mail customer contact by the department.
This can be by email, regular mail and / or telephone.

Our staff will review the complaint from the customer contact division to everyone's satisfaction and try to resolve the complaint.
Our contact information:

Yeh Tea Food Couture BV, Nw Prinsengracht 98 1018VW Amstedam (this is our postal address, it is not a visitors address). Email: contact@yeh-collection.com  Tel. +31 6 24 50 86 72
                                                         
After receiving your complaint, you will receive a confirmation.
We will respond to your complaint within 14 days of receipt, should we need more time, then we will inform you on this.
 
If you do not appreciate this, you can always contact the Department of mediation Webshop Hallmark true (shop name) is connected to. Should the mediation for any reason not lead to a satisfiying solution, it is possible to submit your dispute to the Disputes Committee (SGC).

 

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